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Going Beyond The Sale
When was the last time you dealt with a company online versus offline? CRM takes on a much more expanded face when on a social network. The fact is that with much more of the online population becoming...
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Social CRM – Data & Humans
Being able to interpret CRM in a social era isn’t much different than caring for the relationship before social media became a huge source for inbound and outbound marketing. The delicate balance...
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Argyle Social: Ushering in a New Era of Analytics
Disclosure: I used to work with Argyle Social, however I received no compensation for this post and I did it because I think they’re bad ass. Update: Since yesterday, Eric Boggs has emailed me with...
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